cumi23 is committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, store, and safeguard your data in compliance with international data protection standards.
Last Updated: 1 January 2026All personal and financial data transmitted to and from cumi23 is protected by industry-standard 256-bit SSL encryption, ensuring that your information remains secure during transmission.
Personal data is accessible only to authorized cumi23 staff who require it to perform their duties. All access is logged and monitored to prevent unauthorized use.
cumi23 does not sell, rent, or share your personal data with third-party marketing companies. Your information is used solely for the operation and improvement of our services.
We clearly communicate what data we collect, why we collect it, how long we retain it, and with whom we share it. No hidden data uses — full transparency at every step.
Players have the right to access, correct, or delete their personal data held by cumi23. You can exercise these rights by contacting our support team at any time.
We use cookies to improve user experience and track site analytics. Players can manage or disable cookies through their browser settings without losing core site functionality.
1.1 cumi23 is an internationally licensed online betting platform serving players primarily based in Indonesia. We take the protection of your personal data seriously and are committed to handling it in a responsible, transparent, and secure manner in accordance with international data protection standards.
1.2 This Privacy Policy describes the types of personal information we collect, the purposes for which we use that information, the circumstances under which we may share it, and the rights you have regarding your personal data.
1.3 By registering an account on the cumi23 Platform, making a deposit, or using any of our services, you consent to the collection, use, storage, and disclosure of your personal data as described in this Privacy Policy.
1.4 This Privacy Policy should be read in conjunction with our Terms & Conditions, which govern your use of the cumi23 Platform.
2.1 For the purposes of data protection law, the data controller responsible for your personal information is cumi23, the operator of the Platform accessible at https://cumi23.cam.
2.2 If you have any questions, concerns, or requests regarding the handling of your personal data, you may contact us at the email address provided in Section 15 of this Privacy Policy.
cumi23 collects and processes the following categories of personal data:
cumi23 uses your personal data for the following purposes:
5.1 Contractual Necessity: Much of the data processing described in Section 4 is necessary for the performance of the contract between you and cumi23 (i.e., the Terms & Conditions). Without processing your personal data, we cannot provide you with access to the Platform or our betting services.
5.2 Legal Obligation: We process certain personal data to comply with legal obligations imposed on us by our international gaming license, including KYC and AML requirements, age verification, and reporting obligations to regulatory authorities.
5.3 Legitimate Interests: We process data where necessary for our legitimate business interests, such as fraud prevention, network security, internal analytics, and improving our services, provided that such interests are not overridden by your fundamental rights and freedoms.
5.4 Consent: For certain types of processing, such as sending you marketing communications or using non-essential cookies, we rely on your explicit consent. You may withdraw your consent at any time by contacting our support team or using the unsubscribe link in marketing emails.
6.1 cumi23 does not sell or rent your personal data to third parties for their own marketing purposes. We may, however, share your data with the following categories of recipients where necessary:
We share personal data with trusted third-party service providers who assist us in operating the Platform, including payment processors (banks and e-wallet providers such as BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay), KYC verification services, hosting providers, customer support platforms, and analytics tools. These service providers are contractually obligated to handle your data securely and only for the purposes we specify.
Where you play games supplied by third-party game studios (such as Pragmatic Play, Evolution Gaming, or Spribe), certain game session data may be shared with those providers to deliver the gaming experience. Game providers are bound by their own privacy policies and contractual data protection obligations.
We may disclose personal data to gaming regulators, licensing authorities, law enforcement agencies, or courts where required by law, court order, or regulatory obligation, or where necessary to protect the rights, property, or safety of cumi23, our players, or others.
In the event that cumi23 is acquired by, merges with, or transfers part of its business to another entity, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and ensure that the acquiring entity is bound by equivalent data protection obligations.
7.1 cumi23 retains your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
7.2 Active Accounts: Personal data associated with active accounts is retained for the duration of your relationship with cumi23 and for a reasonable period thereafter to allow for the resolution of disputes or queries.
7.3 Closed Accounts: Following voluntary account closure or termination, we retain certain personal data for a minimum of 5 years to comply with regulatory record-keeping requirements, including anti-money laundering obligations and licensing conditions.
7.4 Marketing Data: If you opt out of receiving marketing communications, we will retain a suppression record of your email address to ensure we do not inadvertently contact you again.
7.5 After the applicable retention period expires, personal data is securely deleted or anonymized in accordance with our data retention schedule.
8.1 cumi23 implements industry-standard technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.
8.2 Encryption: All data transmitted between your device and our servers is encrypted using 256-bit SSL (Secure Socket Layer) technology. Sensitive data stored in our databases is encrypted at rest.
8.3 Access Controls: Access to personal data is restricted to authorized personnel only and is granted on a need-to-know basis. All access is logged and monitored.
8.4 Regular Audits: We conduct regular security audits, vulnerability assessments, and penetration tests to identify and address potential security weaknesses.
8.5 Incident Response: In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected users and relevant authorities in accordance with applicable data protection laws.
8.6 While we take all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.
Under applicable data protection laws, you have the following rights with respect to your personal data:
To exercise any of these rights, please contact us at the email address provided in Section 15. We will respond to your request within 30 days of receipt.
10.1 cumi23 uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and deliver personalized content and advertisements.
10.2 What Are Cookies? Cookies are small text files stored on your device when you visit a website. They allow the website to recognize your device and remember your preferences and actions over time.
10.3 Types of Cookies We Use:
10.4 Managing Cookies: You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may prevent you from using certain features of the Platform. Instructions for managing cookies in popular browsers can be found in your browser's help documentation.
10.5 We also use web beacons, pixel tags, and other tracking technologies to measure the effectiveness of our email campaigns and advertisements.
11.1 The cumi23 Platform may contain links to third-party websites, applications, or services that are not operated or controlled by cumi23. This Privacy Policy does not apply to those third-party sites.
11.2 We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party site you visit before providing any personal information.
12.1 cumi23 operates internationally, and your personal data may be transferred to, stored in, and processed in countries outside of Indonesia, including countries that may not offer the same level of data protection as your home jurisdiction.
12.2 Where we transfer personal data to countries outside of Indonesia, we ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses approved by relevant data protection authorities, or reliance on adequacy decisions issued by competent authorities.
12.3 By using the cumi23 Platform, you acknowledge and consent to the international transfer of your personal data as described in this Privacy Policy.
13.1 The cumi23 Platform is intended for use only by individuals who are at least 21 years of age. We do not knowingly collect personal data from individuals under the age of 21.
13.2 If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will take immediate steps to delete that data and close any associated account.
13.3 If you are a parent or guardian and you believe that your child has provided personal data to cumi23, please contact us immediately at the email address provided in Section 15.
14.1 cumi23 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or business operations.
14.2 The date of the most recent revision is displayed at the top of this Privacy Policy. We will notify you of material changes by email or by displaying a prominent notice on the Platform.
14.3 Your continued use of the Platform after notification of changes constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you should discontinue use of the Platform and contact us to close your account.
14.4 We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the cumi23 Data Protection Team:
Email: [email protected]
Please include your full name, registered email address, and a clear description of your query or request. We aim to respond to all privacy-related inquiries within 30 days of receipt.
Our customer support team is available 24/7 and can assist in both English and Bahasa Indonesia. For urgent account security matters, please indicate "URGENT - Data Protection Request" in your email subject line.
Explore our FAQ for quick answers, review our Terms & Conditions, or learn more about our commitment to responsible gaming and player protection.